Why can't I add my card?

Why isn't my card being added to Built Pay?

Having trouble adding a credit card to your Built Pay account? Then you've probably seen the error message below. 

This issue could be caused by a number of things:

1. The card is a prepaid debit card (which Built Pay does not support at this time).
2. The credit card used is a consumer Visa card, whereas Built Pay can only process Commercial, Corporate, or Business Visa credit cards. 
3. Incorrect address entered. Please check that the address you have entered does not include a hyphenated zip code. Please use a 6-digit, un-hyphenated, zip code.

If none of these apply to you, or you're still experiencing difficulties, please feel free to reach out to us at support@getbuilt.com.